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SMP vs CRM: What’s the Difference?
CRM manages the customer relationship. SMP manages the connected work required to sell.
Read articleFair, vendor-neutral analysis of CRM, SMP, quoting, CPQ, and related approaches.
CRM manages the customer relationship. SMP manages the connected work required to sell.
Read articleBoth can create proposals. The difference is how quoting fits into the broader sales operating model.
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